Mission and Values

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Mission

The Better Business Bureau of Western Ontario is a not-for-profit membership association of businesses, devoted to the vitality of the free enterprise system, promotion of ethical business practices and serving the concerns of business and the consuming public.

Our Values…

Excellence
Strive to do our very best. Be accountable to the general public, our members, and to each other for everything we do. Commit to providing the highest quality the highest quality service with excellence and consistency everywhere we operate.

Integrity
Be honest and ethical in all of our business activities. Treat everyone with integrity, keeping our promises and learning from our mistakes. Have the courage to hold fast to our professional convictions.

Teamwork
Communicate, cooperate, and collaborate freely across organizational and territorial boundaries, and work as one team to fulfill our mission.

Trust
We must in our colleagues throughout the BBB System and in ourselves. Say what we mean and mean what we say. Communicate with honesty and candor.

Respect
Treat everyone with respect and dignity, valuing individual and cultural differences. People are our fundamental asset. We will empower them, to develop and use their talents and capabilities to the fullest.